Virus Removal & Protection

Virus infections take on many forms, and malicious software attacks are becoming predominant and sophisticated, allowing hackers or scammers to gain access to your computer and possibly steal your personal details and data, quite often disabling your installed internet protection and damage to operating system files – thus leaving your system vulnerable to all attacks. We can install virus protection at competitively priced rates, conforming to customer requirements.

Data Recovery & Backup

A failing hard drive is sometimes unnoticeable until it happens. Because your data contains your important documents / pictures / music etc., it is essential to backup onto external media. If an important file is accidentally deleted, in most cases it can be reinstated. When a drive fails Bluecom can mostly retrieve data from it and transfer onto another drive. We will also advise of backup procedure.

Broadband Installation

Installation of Cable Secure Systems or Secure Wireless systems – will stop unauthorised persons from using your internet connection. Many wireless systems are setup without or with insufficient security, therefore anyone in the local vicinity could gain access to the internet using your connection, using your download allowance, and worse may possibly hack into your system. Criminals are prevalent at doing this. We resolve all Broadband & Internet connection issues.

Networking
	To enable file sharing between computers on a secure system or share a wireless printer. Wireless networks are neat and effective if set up correctly, but come with additional security issues that must be addressed. If not configured correctly, can result in constant drop outs or poor performance.

Hardware

Installation, upgrade, repair all aspects of hardware covered for Desktop PC systems – Power Supply Units, Memory, Graphics, PCI Cards Laptop/Netbooks – Screen Replacement, Power Issues, DC Jacks, Cooler replacement, Keyboard malfunction. A high percentage of hardware failure is most common when it comes to Hard Drives, this being where everything important to you is located. Power unit failures, memory corruption or system overheating issues, all can be problematic for the PC user.

Maintenance
	We recommend you have a service & maintenance check yearly. The computers biggest enemy is dust. With cooling fan usage at a premium, dust particles are drawn into the machine and dust retains heat, which will cause problems. Excessive heat means a slow computer, and eventually possible damage. Regular servicing & periodic cleaning will keep your machine running smoothly.

System Optimisation
	Cleaning of system software can speed up your computer. As you use your pc it accumulates many temporary files you no longer require.These will begin to slow your machine. Bluecom will optimise your system to enhance your operating speed. Get your PC running at 100% capacity!

Tuition
	Basic computer instruction, including using your system, internet browsing, and ‘good policy’ instruction, to help minimise problems.

Remote Assistance
	In some cases certain problems may be resolved over allowed control of your system. This is limited in service.